Privacy Policy

Effective Date: 13/08/2025
Last Updated: 13/08/2025

1. Introduction

At [Your Company Name], we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our school management software-as-a-service (“Service”).

By using our Service, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

a. School & Account Information

  • School name, address, and contact details

  • Administrator name, email, and phone number

b. User & Student Information

  • Student names, birth dates, grades, attendance records

  • Parent/guardian contact details

  • Teacher/staff information

c. Technical Data

  • Login credentials

  • IP address, browser type, operating system

  • Usage logs, device information

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service

  • Enable school operations such as attendance, grading, and communication

  • Process subscription payments

  • Improve user experience and platform performance

  • Ensure security and prevent unauthorized access

  • Comply with legal obligations

4. Data Ownership

  • The School retains full ownership of its data.

  • We act as a data processor on behalf of the School.

  • We do not sell, rent, or trade your data to third parties.

5. Data Sharing

We may share data only with:

  • Authorized school staff and administrators (as determined by the School)

  • Service providers who assist in delivering the platform (e.g., hosting, payment processing)

  • Legal authorities if required by law or court order

All third-party providers are bound by confidentiality and data protection agreements.

6. Data Storage & Security

  • Data is stored on secure, encrypted servers.

  • Access is restricted to authorized personnel only.

  • We apply industry-standard measures such as encryption, firewalls, and regular security audits.

7. Data Retention

  • We retain school data for as long as the account is active.

  • Upon termination, data is retained for [Insert Period, e.g., 90 days] before being permanently deleted, unless required by law.

8. Cookies & Tracking

  • We use cookies to enhance your experience, remember preferences, and improve our Service.

  • You can disable cookies in your browser settings, but some features may not function properly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your data

  • Restrict or object to certain processing

  • Request data portability

Requests can be sent to support@knightdesignhub.co.uk

10. Children’s Privacy

Our Service is intended for schools and their authorized personnel. We only collect student data under the direction of the School and in compliance with applicable child data protection laws (e.g., COPPA, GDPR).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Last Updated” date will be revised.

12. Contact Us

If you have questions about this Privacy Policy, contact us:
Email: support@knightdesignhub.co.uk
Phone: +44-7756-183484
Address: United Kingdom